Category: Customer Experience & Sales
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Telesales manuscript template
The manuscript below is intended as a template and is free to use. -Hello. -This is [name] calling from [company name], how are you today? -I am calling because we have a great offer on [product], do you possibly have a few minutes to spare? -Great, as I told you earlier, we have a great… Read more
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Few tips for conducting great customer service
Whether this is read to improve the customer experience within a company, or to improve personally in customer service, the article can be used to increase knowledge in customer service. Below are some things to consider when providing great customer service. Understanding the customer Maybe the most important part of great customer service has to… Read more
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General sales tips
Below are some things that should be considered in sales. Know the product If there is enough knowledge about a product, it can almost “sell itself”. Usually a lot of energy goes into “selling” products, however, if that same effort would be put into product knowledge it would simplify things in the long term. By… Read more